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Biometrics

(Topic created on: 29-01-2024 05:34 PM)
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Members_lVLLwn6
First Poster

‎29-01-2024 05:34 PM - last edited ‎29-01-2024 05:36 PM

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Hi all,

Had my flip 5 for about 30 days now and noticed that at least once a week any app that uses biometrics loses that ability. I have to log in to the app with password, disable biometrics and then re-enable. 

 

Can anyone help or advise on what could be causing this issue please?

 

Thanks 

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Obsydian
Samsung Members Star ★

‎29-01-2024 06:11 PM

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Not seeing that on my sons zflip5, screen lock and main apps for banking, pass all fine, had it since launch.

Try running a diagnostic through the members app, or if a specific app is the culprit

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