search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Biometrics

(Topic created on: 29-01-2024 05:34 PM)
365 Views
Members_lVLLwn6
First Poster

‎29-01-2024 05:34 PM - last edited ‎29-01-2024 05:36 PM

Options

Hi all,

Had my flip 5 for about 30 days now and noticed that at least once a week any app that uses biometrics loses that ability. I have to log in to the app with password, disable biometrics and then re-enable. 

 

Can anyone help or advise on what could be causing this issue please?

 

Thanks 

0 Likes
1 REPLY 1
Obsydian
Samsung Members Star ★

‎29-01-2024 06:11 PM

Options
Not seeing that on my sons zflip5, screen lock and main apps for banking, pass all fine, had it since launch.

Try running a diagnostic through the members app, or if a specific app is the culprit
REGARDS, OBSYDIAN - Car & Tech Evangelist / 2 decades of Samsung Ownership
DAILY: ZFold4, Watch6 Classic, Buds Pro2, 20,000 Power bank, Smart Tags
OFFICE: Book2 Pro i7 [Laptop], M70A 32” [Monitor], Samsung Level [Speaker]
GAMING: M70A 43” [Monitor], Dell Inspiron G5 [Laptop]
FAMILY: ZFlip4, ZFlip5, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2
SPARE: Book2 Pro i5 5G [Laptop], ZFlip3
AV: QN95A [TV], Q900A / SWA900S [Soundbar, Rears],
KITCHEN: MC32K7055 [Microwave], S65DG54M3B1 [Fridge] Jet 75 (Vacuum)
NON-SAMSUNG: iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2, Phone 12
0 Likes