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2 balck bump with a white line on the screen. Fold 4. I bought it 2 years ago.

(Topic created on: 06-11-2024 01:56 AM)
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AHKBHAI
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image


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BandOfBrothers
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Hello @AHKBHAI and may I extend a Warm Welcome to the Samsung Community Forum. 👋 

One troubleshooting step is to dial *#0*# and this will bring up a number of tests to try.

One is various colour panels to cycle through to see if that jolts any stuck pixels into working. 

If not then this issue could be a fault between the ribbon that connects the display to the motherboard, which will need a Samsung Service Centre to assess. 

Samsung applies a Limited 2 Year Manufacturer's Warranty, that covers non accidental damage. 

If a person has not got Samsung Care+ to extend the warranty,  then Samsung may levy a fee to repair if the phone js beyond that 2 years. 

Other options could be standalone cover already purchased,  Home Contents Insurance, or some bank accounts provide cover as a perk of the account. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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QtheMen1999112
Pathfinder
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That's why I don't buy z flips
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bishtaditya
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What solution was provided ???

 

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