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Smart view not working

(Topic created on: 11-05-2021 12:56 PM)
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hussain234
First Poster
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My Samsung s9 smart view not working, used to work now it doesn't connect to smart tv Samsung 
2 REPLIES 2
Easty
Big Cheese
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Pull down and turn smart view toggle on

clipboard_image_1620646391537.jpg

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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AndrewL
Moderator
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@hussain234: When you toggle on Smart View via the steps provided by @Easty does it list your TV as an available connection? Do you have access to another Smart TV that you can connect to to see if the issue persists? As a basic troubleshooting step, on your S9, try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts. Now, power off your TV and unplug it at the wall for 30 seconds, then plug it back in and power on using the remote. Make sure that the phone and TV are connected to the same Wi-Fi network, then check to see if the issue persists. 

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