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Original topic:

Smart veiw not working

(Topic created on: 04/09/19 11:52)
Gbarse3008
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Galaxy S9 Series

S9+ smart view not detecting and devices. My s7 edge connects to the device's that my s9+ won't. Any help please........

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13 REPLIES 13
ChrisM
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Galaxy S9 Series

Hi @Gbarse3008 

 

Which model of TV are you trying to connect to? Is the software of your TV and phone completely up to date?

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LouiseWhitnall
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Galaxy S9 Series

I am having the same problem! I have a s9+ but it is not connecting through smartview ! They find each other but then nothing happens....it used to do it before the update but now it is not working.  My tv is a panasonic veira.

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Gbarse3008
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Galaxy S9 Series

Hi. Think I may be experiencing the same problem as you because I also have a Panasonic viera, before the update my phone would connect to everything but now after the update it doesn't connect to any smart TVs at all

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Gbarse3008
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Galaxy S9 Series
Hi ChrisM I've got a Panasonic viera. My s7 edge still connects to the tv but not my s9+.
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Tad1r
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Galaxy S9 Series

Did you get this working? I have exactly the same issue and can't find a solution and it's driving me mad. 

Thank you

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Tad1r
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Galaxy S9 Series

I have exactly theb same problem. Please let me know if you found a solution

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Reisender
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Galaxy S9 Series

hello , did yound find the solution?

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CarloL
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Galaxy S9 Series

Hey! Are the phone and the TV connected to the same network/Wi-Fi? 

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Reisender
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Galaxy S9 Series
yes, same network for me, the devices see each other and the s9+ tries to connect to the viera , the viera shows that the s9+ is connecting and then....... nothing happens.
My s9+ connects to a samsung tv I also have, so maybe the problem is the handshake between samsung and panasonic
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