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Original topic:

Re: My phone is glitching

(Topic created on: 19-08-2021 11:27 AM)
karismacharm
First Poster
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Galaxy S9 Series
My Samsung s9 plus touch screen is not working, I am able to see my screen saver but I an not able to log in when I touch the screen to swipe nothing is happening
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2 REPLIES 2
karismacharm
First Poster
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Galaxy S9 Series
What should I do
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AndrewL
Moderator
Moderator
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Galaxy S9 Series

@karismacharm: Try pressing the Volume Down and Side Keys together for around 10 seconds until the phone restarts to see if this helps. If you have any shortcuts in the bottom left or right corner of the lock screen, try tapping one of them to see if it launches the app. If the phone remains unresponsive, reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be able to assist you further, and arrange any necessary repairs. 

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