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Original topic:

New Battery

(Topic created on: 02-11-2022 05:27 PM)
WatsonB
Apprentice
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Galaxy S9 Series
Just had a new battery put in my S9+ but the Samsung diagnostic test is still saying the battery is weak and needs replacing  - it read 44% charged when I picked it up. Any suggestions?
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6 REPLIES 6
UltraGhosts
Voyager
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Galaxy S9 Series
How about real world usage, does it perform in your expectations?
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WatsonB
Apprentice
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Galaxy S9 Series
I've found a couple of similar posts but no fixes offered.
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WatsonB
Apprentice
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Galaxy S9 Series
Battery is fine. I spoke to Samsung support who said when a new battery is fitted the Battery Management System needs resetting and only Samsung can do that - typical!
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UltraGhosts
Voyager
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Galaxy S9 Series
Didn't answer my question though
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WatsonB
Apprentice
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Galaxy S9 Series
@UltraGhosts Sorry
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WatsonB
Apprentice
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Galaxy S9 Series
@UltraGhosts I forgot to say the new battery seems fine and I have a couple of apps confirming it's good but I haven't found anything that shows it's anywhere near 100%
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