Is the sound in the sounds section of the phone @Jacqui3
Settings. Apps. Email. Notifications. New emails. Sound. Choose the sound you want.
If the sound hasn't been saved in the sound section then your going to need to go to where it is at the moment and move it to sounds.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
