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S9 keypad not working during call

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First Poster

Couldnt figure out why my keypad didnt work during calls?

Just thought i would share as i think i have solved it.

I downloaded another phone app went through ,would you like to make this your default i said yes once i had finished i went back to original app pressed on it it yet again went through asking if i wanted it as default i pressed yes. it has worked ever since. I never had this problem when i first had my phone but have for the last six months or so i believe a update changed my setting and needed resetting. Hope this might help

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Moderator
Moderator

Thanks for sharing @Holloway1902! That seems quite an ingenious solution!

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It has worked for me 

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First Poster

Found an easy solution that just worked for me. In apps I used 'force stop' in phone app. Now working OK. :smiling-face:

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First Poster

Which phone app did you download?

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First Poster

Hey, which phone app did you download?

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