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(Topic created on: 3 weeks ago)
186 Views
cezar0408
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3 weeks ago

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I bought the phone from Samsung UK .I live in the UK and all my friends can update to the beta program , not me 

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8 REPLIES 8
Ferenc75
Samsung Members Star ★

3 weeks ago

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I suggest to try out the clear cache recovery process on your phone and let see if the problem is still there.

https://youtu.be/26k-_J_TLB4?si=kry0M55oNwa6Kg5F
cezar0408
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3 weeks ago

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In response to Ferenc75
I have done factori reset, nothing
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cezar0408
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3 weeks ago

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Thank you very much.
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Piper123
Samsung Members Star ★

3 weeks ago

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Are you getting the usual monthly updates?

What is your device CSC code
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
cezar0408
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3 weeks ago

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In response to Piper123
Believe me, I check for updates almost every day.
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Piper123
Samsung Members Star ★

3 weeks ago

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In response to cezar0408
That wasn't my question
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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cezar0408
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3 weeks ago

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In response to Piper123
my mistake I receive all updates.
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Piper123
Samsung Members Star ★

3 weeks ago

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In response to cezar0408
And what is your csc code?
.

Trying to help you but you're not helping us to do so
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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