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Unable to get on (the 'On the beach') app.

(Topic created on: 26-02-2025 08:32 PM)
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I have this problem too

bosunboo
Student
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I cant get on. My on the beach app

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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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What app is that 

BandOfBrothers
Samsung Members Star ★★
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Hi @bosunboo and Welcome to the Samsung Community Forum. 

Is it this one 

Screenshot_20250226_203853_Google Play Store.jpg

First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

Try long hold on the app icon and then tap i and then storage and clear cache.

If that does not work then uninstall the app and delete from your MyLibrary in the PlayStore, and then re download the app for a fresh install.

Check out the comments on the PlayStore for the app to see if others are having issues. You maybe able to contact the developer from there too.  


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

bosunboo
Student
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Thankyou
BandOfBrothers
Samsung Members Star ★★
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My pleasure @bosunboo 😎

Perhaps let us know how you progress with this if you don't mind. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "