Ui 8

[itsnehemiah2]

My dad got an s25 but he can't update to ui 8 is there any probelem

[bob24185107]

I would check the csc code on your phone

[JAMES4578]

Hi @itsnehemiah2 Not necessarily ,though a number have received One UI 8 they go out in Batches and if obtained from a Network sometimes they delay it for testing purposes. Your Dad could Try Smart Switch to see if update available via that method, need to have the software and connect phone to computer. Is it definitely a Uk Device and if not there can be issues with updates?

[itsnehemiah2]

We tried that

[itsnehemiah2]

It's uk it's from currys

[itsnehemiah2]

He got his phone yesterday

[itsnehemiah2]

Tried

[JAMES4578]

Oh right,thanks for confirming. Not much more you can do at the moment,update should be available in due course.

[bob24185107]

I've got a samsung 23+ and it won't update to 7 because the csc code is xaa which is America that's why it won't update

[itsnehemiah2]

Ours is united kingdom it doesn't work