Screen scratched on S25

[Mr_Ed]

I've had the phone for a few weeks and done nothing more than take it in and out of my pocket. It hasn't been dropped. The pocket it lives in never has anything else in it. Yet there's an inch-long scratch in the middle of the screen. 

It seems I'm not alone

https://www.reddit.com/r/samsunggalaxy/comments/1igr7we/s25_scratches_already/

I don't consider this fit for purpose. I shall be returning. 

[Mr_Ed]

The point I will make is that if a screen is easily scratched as a trade-off against breakage it should come with a protector. I've never applied a screen protector to any Samsung I've had in the last five years and never had a scratch like this, so it isn't fit for purpose. 

[facu1ty]

You'll be fine, lol. If you grab it through sammy, it may take longer to get to you. Personally, I'd get straight on amazon and grab a next day delivery for that peace of mind. I've had a screen protector on my S23 ultra since owning it. I know they've gotten less scratch resistant past few years. Well worth the investment.

[facu1ty]

I agree, mate. Bit of a trashy trade-off, aye lol. Unfortunately, they seem to be getting less scratch resistant, which is a little absurd considering the prices. But like many other manufacturers do, it would be sensible if sammy started putting them on. For what we're paying, that should be compulsory 💯

[-Robot-]

Understand that dust or sand in your pockets can scratch the screen. I am not making excuses for Samsung just making you aware of it

Sand is the worst as it's actually quite sharp, after it is glass

[Mr_Ed]

There is no sand in my pockets. 

[BandOfBrothers]

Sorry to hear this has happened @Mr_Ed 

Buying direct from Samsung comes with a 14 day returns window.

I feel the scratch is in the anti reflective coating and not the actual screen 🤔 

It's likely they'll attribute this to accidental damage. 

As others do I always fit a screen protector. 

Mine is the Spigen Glas.tR EZ Fit Glass Screen Protector. 

A protector like the Whitestone Dome Glass Screen protector may hide the scratch. 

The caveat is that the anti reflective aspect of the phone would be lost. 

Do let us know how you get on please. 

😎