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Samsung auto daily backup not working

(Topic created on: 02-03-2025 07:59 AM)
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I have this problem too (2)

JRMA85
Journeyman
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Is anyone having issues with their S25 or S25 Ultra where the auto daily backup to Samsung does not work? 

I enabled the feature a week ago and noticed today daily backups have not happened. The Google auto backups are fine. 

My device is set to adaptive charging, always has WiFi on overnight and is plugged into charger before bed. 

Manual backup works fine no issues. 
8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @JRMA85 

I manually back up every Sunday manually. 

Please list the steps you use to activate auto back up.  

The requirements are " To work, auto backup requires the phone to be charged, connected to Wi-Fi, and the screen off for at least an hour.  "

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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JRMA85
Journeyman
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My phone is connected to charger every evening around 10pm and is connected to WiFi. When I wake up 6am there is no auto backup.

So if you look at the requirements I am meeting all of them.

- Phone on charge = Yes
- Connected to WiFi = Yes
- Screen off at least 1 hour = Yes
keith30
Legend
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I don't mine manually everyday before bed like you find it's not backing up automatically.
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JRMA85
Journeyman
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Yea manual backup fine but not the point. The auto backup feature is broken.
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Sonora
Maestro
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A lot of things are broken in Samsung. For example, Google-Samsung sync. Neither Google, nor Samsung, has ever responded to anyone in the last 15 years about the incredible nonsense regarding Samsung apps in the Google Play Store.

So this is Samsung Cloud in the Google Play Store

Screenshot_20250302_105611_Google Play Store.jpg

And then there's the nonsense about NFC, some ancient KMS agent from 2013, which is displayed in the Google Play Store, because its activity has been recorded for the last 30 days.

Screenshot_20250302_110033_Google Play Store.jpg

 Not compatible Samsung Gallery, not compatible AOD...

And I read somewhere that main reason of delay Oneui7  is Secure Folder and KNOX. Of course,  Secure Folder on my S24 ultra is with date 30 January 2018 in Google Play Store.

20250302_111800.jpg

 And I have to believe that Knox is protecting me? How yes no 👎

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Corpsegrinder
Student
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I am also having this issue. I am not sure why it is happening. I have had to manually back up my data because the auto backup is not working. Like you, all the prerequisites have been met but yet the phone still does not do the auto backup.

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Del1701
Voyager
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Wow, i just checked my ultra and the automatic backup hasn't worked either. I hope samsung has a fix coming for it 🤔

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MrCats
Student
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Yes, i got the same issue on my S25 Ultra

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