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S25u won't connect to watch6

(Topic created on: 03-02-2025 10:47 PM)
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Vallug
Apprentice
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Hi guys,

I've been trying to connect my watch6 to my s25u for a couple of days. 
The set up gets as far as logging into Google account then go through the motions and ends up back at the Google log in... but won't accept an email that's "already on device" so I made a new one and it spiraled back to the same screen.

Any ideas would be much appreciated 
The watch has been restored at least once and both devices restarted at least once.
The phone the watch was connected to has been factory reset and put away.
The cache in the wearbles has been emptied.
I had a live chat with a Samsung rep who was walking me through and after an hour or so his guidance was to wait for developers.

Anyone else having this problem?

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1 Solution


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Solution
Vallug
Apprentice
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I have found the problem and resolved it. When it asks you log into my play store account I chose a different email address and it went straight in. Not sure why it wouldn't accept my Google account but I have my watch back 😅

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7 REPLIES 7
Joeeye
Legend
Options
Strange, I just went onto the watch settings and chose transfer to new phone. It instantly connected from my S24 Ultra to my S25 Ultra. I do only have 1 account on my phone however since I haven't logged any of my alt accounts yet.
Vallug
Apprentice
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Maybe I need to log out of some accounts? I only use 2 if im honest, I don't know how I've ended up with so many
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Alfsdad
Voyager
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Same hear S24U to S25U took about 5 mins. Works perfectly well.
gallifreyangirl
Apprentice
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Yes my six transfered across to my s25 ultra. The only other you could is reset watch and start from scratch pairing.

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Vallug
Apprentice
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I've tried that, tried uninstallkng the wearable app only thing I've not done is restore the phone (I really don't want to do that)
Solution
Vallug
Apprentice
Options
I have found the problem and resolved it. When it asks you log into my play store account I chose a different email address and it went straight in. Not sure why it wouldn't accept my Google account but I have my watch back 😅
63Boomer
First Poster
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Resetting the phone did not work for me.  I got a replacement phone and it still will not work.  

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