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S25 Ultra - Netflix flashing black after latest update

(Topic created on: 04-03-2025 07:11 PM)
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jamyjet
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I suspect this is some bug with the AI upscaling. Happens every minute or when watching netflix shows on my s25 ultra 
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BandOfBrothers
Samsung Members Star ★★
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What is your phone display setting at @jamyjet 

I wonder if it's worth clearing the cache of the app too. 

https://eu.community.samsung.com/t5/tablets/netflix-and-amazon-prime-showing-black-screen-after-upda... 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

jamyjet
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My phone is at 1440p. Its like some of the scenes flicker black, like the faces of the characters in some scenes. Will see if deleting the cache of Netflix fixes it.
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lminvti
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Hi @jamyjet

It's pro scaler which is applied when you are using screen resolution in QHD+ and it's built in 1741116697434.jpg
jamyjet
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It wasnt noticeable prior to today in anything I was watching. Seems odd it's now flashing black every now and then
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lminvti
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That sounds a bit odd. Try wipe cache and data from netflix or reinstall them, also thing to try to set screen resolution to FHD+ and see if problem persists.