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S25 Ultra is not showing 5g WIFI networks

(Topic created on: 20-02-2025 05:50 AM)
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FazlayRabby
First Poster
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hi, 

just got my S25 ultra last week, then i noticed the  notwork speed is low over wifi. so i investigate more on this.

And i found that S25 ultra only connects to 2.4 ghz wifi , not connects to the 5 ghz.

Then i tried to seperate the wifi names for 2.4 and 5 ghz band , surprisingly 5gh band is not even showing in the wifi list of S25 ultra . it only shows and connects to 2.4 ghz

474118550_1563858048337839_8570744133050441063_n.jpg

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6 REPLIES 6
Sonora
Black Belt 
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Manually add your 5GHz Wi-Fi network or if you already have an older phone connected, use the QR code

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moe192
Voyager
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Why do you need to connect to 5G on the WiFi when the s25ultra WiFi is powerful anyways without 5g

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Greenmum1
Helping Hand
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Possibly depends where you are?1740167858349.jpg
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GusB
Samsung Members Star ★
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Definitely does. Must be something on your wifi1740247708645.jpg1740247708654.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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Valley05912
Apprentice
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I have encountered the same issue and was able to partially resolve it. By accessing the Intelligent WiFi menu, activating the WiFi Labs section, and adjusting the WiFi list options, I managed to display most 5GHz networks. However, my phone still defaults to the 2.4GHz network on dual-band setups, which is incredibly frustrating for a $1200 device. Additionally, it fails to detect all the 5GHz networks available in my home. Despite a recent update, the problems persist. Samsung, please address these concerns.

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kc57
Explorer
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I have the same problem with my S25+ but I only started experiencing it when using my travel router on holiday. After numerous restarts, resets etc I found an article on YouTube which recommended turning on airplane mode to remove interference from the SIM. As I have a SIM and an ESim I gave it a go and bingo all my 5G started showing. I have found it works the same by turning off data so my phone is still usable. I will check when I get home to see if the problem reappears 

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