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can't open Health AI

(Topic created on: 20-02-2025 06:09 AM)
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FannyCheng
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Hello everyone, i am using S25ultra, but i can' open the function of Health AI, anyone also has this problem???

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GusB
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This?1740035545902.jpg
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FannyCheng
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yes, please see . But it does not allow me to download the language model and then can't on the AI

Screenshot_20250220_151655_Settings.jpg

Screenshot_20250220_151701_Samsung Health.jpg

Screenshot_20250220_151709_Samsung Health.jpg

  

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GusB
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Looks like youve turned on AI on device only, so will need to download a language model for it to run . If this was by mistake, turn this off: 1740036384967.jpg
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FannyCheng
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it does not allow me to download the language model 😞

Screenshot_20250220_153058_Galaxy Store.jpg

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GusB
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See screenshot above
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FannyCheng
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i didn't turn on AI on device only 😞

Screenshot_20250220_152753_Settings.jpg

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FannyCheng
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i only cannot on health AI function, so shall i need to do a factory reset???

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Tourbillon De La Vie
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Where did you get the phone from and is it meant for the region you're in

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FannyCheng
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Hong Kong

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