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S25 suddenly not recognize my unlock pattern after update.

(Topic created on: 21-06-2025 05:29 PM)
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Streamings
Apprentice
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As the title tells, I feel very secure now... not. The phone got an update, restarted it. All fine so far. Now, a couple of hours later, I wanted to check Discord and boom... wrong unlock pattern. I never used another one before. I know my pattern! Something broke, and I don't know how to access the device now. I have my Galaxy Tab 9 but so far, I was not able to find any unlock functions like through SmartThings Find as Grok and ChatGPT suggested. There are plenty of videos about hard reset but thats not an option. I have my Authy on it and alot of photos and dats I don't want to loose. There are not even options like using a normal pin or email/google to get into the phone now. To be honest: I just switched from my iPhone 15 Pro Max and missing the TrueDepth unlock. That never let me down. So, what is the procedure to bypass/unlock the phone, without a hard reset.  -- Thank you, Streamings

10 REPLIES 10
Olduser__
Apprentice
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My Samsung S24 has been doing the same since 3 weeks now. It is after the recent android 15 update that is has caused this issue. The pin suddenly asks for 6 digits when my pin has been of 4 digits since months. Samsung customer care does not have any solution for it either. I'm still really hoping they fix this issue as I do not wish to reset the device. And this issue has been occurring in many devices now especially S24 and S25.

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