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One ui update

(Topic created on: Wednesday)
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Regalragnar
Student
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Has anyone in the UK gotten the new one ui update? S25 ultra 
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11 REPLIES 11
Fiona26
Samsung Members Star ★★
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One ui8? Yes.

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Regalragnar
Student
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Why have I not gotten any?
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JAMES4578
Samsung Members Star ★★★
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Hi @Regalragnar  Welcome to the Samsung community :smiling-face:

yes a number have received One UI8, sometimes Networks can delay the update for testing purposes (if you have a Network supplied Device)  In any case you could try Smart Switch to see if the  update is available that way.  You need to connect your Devive to a computer. https://www.samsung.com/uk/support/mobile-devices/how-to-update-your-samsung-galaxy-phone-or-tablet/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


SlimFan
Pioneer
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yep, i got one ui 8 like a week ago..? maybe a few days ago lol lowkey i got no sense of time 😜✌️
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Regalragnar
Student
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I was on the beta program for one ui 8, I opted out when it before the stable version was released. Will I still get the official stable version? Could that be the reason why I have not gotten the update yet?
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Piper123
Samsung Members Star ★★
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As you've used the term 'gotten ' can I assume you are based in the US?

If so you may wish to reach out to the US forum (this is the UK one).
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Piper123
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When you say you "opted out" did you follow the full process to withdraw (including connecting your device to a laptop and using SmartSwitch to downgrade back to One UI7?)

A number of users simply selected to leave beta on their device but didn't follow it through on the laptop or pc and are now having significant issues completing the downgrade and then receiving One UI8.

We keep saying on here, only join beta if you intend to test and feedback and ideally stay in till the end. It is not a way to get the latest software early.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Regalragnar
Student
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No, I didn't downgrade
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Piper123
Samsung Members Star ★★
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Then you are still in beta.

And if you've opted out on your device but on completed the process you may have ongoing problems given feedback on other threads where they've got stuck
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.