one ui 8.0 on s25 stopped my phone from working

[Ciaradeb]

Has anyone else had this problem?

one ui 8.0 update on s25 stopped my phone from working...

I can only unlock the phone to start the update and then a bug icon appears....

Any suggestions...?

[johnz237]

Hi! Welcome to the samsung members community!

Hold volume down and power until phone restarts.

If thay doesn't help clear cache partition

[Tourbillon De La Vie]

What happens in safe mode https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

[Ciaradeb]

Thanks, it was really strange, restarting and shutting down and powering back up would not work. And no function would work, it was stuck in the update ai part. Finally I restarted a few times and then it fully uodated the ai and its all gopd so far... thanks for your input

[Ciaradeb]

Thanks for your input, it was really strange, restarting and shutting down and powering back up would not work. And no function would work, it was stuck in the update ai part. Finally I restarted a few times and then it fully updated the ai and its all good so far... 

[MtjP]

Now clear the cache partition...