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Need to scan QR code to use phone. What QR code?

(Topic created on: 04-02-2025 07:01 PM)
4964 Views
tiggy75
Apprentice
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Out of box, sim in, power on, tap screen 6 times, pick language, "Scan QR code".

What QR code? I can do nothing with the phone apart from scan "The QR code" and pick a language.

Any ideas?

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13 REPLIES 13
lminvti
Samsung Members Star ★
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Where did you het your device from? Try holding volume down and power buttons for 7-10 seconds till phone reboots and vibrates see if you still have same issue.
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xSteveuk
Mastermind
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Hi,
Did your phone come in a box
Usually on the side of the box
Is a QR code you scan with your phone camera
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-Robot-
Samsung Members Star ★
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Contact support i think is the best option

None of us have seen that behaviour so we are all guessing at this point
Tim Sayer
First Poster
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Hi tiggy75

I have this exact same issue. I just bought this new phone, and now I don't know what QR code to scan.

Did you get it fixed?

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