Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Keep getting this alert when charging.

(Topic created on: Monday)
167 Views
Donna2468
Apprentice
Options

image


9 REPLIES 9
woodlouse
Helping Hand
Options
Have a look at my posts, regarding this issue, and the cable charging problems after the November update.
You'll see that you're not alone in having this problem.
I'm absolutely convinced that this is due to a software problem, as my s24 ultra was absolutely fine before the last update.
All of the so-called "experts" on here will say that it is a hardware problem, and suggest sending it back to Samsung for repair, but we all know that they will find some "reason" to charge you for this.
I am hoping and praying that the upcoming update will contain a fix to sort this out. 🤞🙏
Donna2468
Apprentice
Options
It's the 2nd samsung phone its happened to. I will look at your posts thank you 🙏
AndrewL
Moderator
Moderator
Options

@Donna2468: I'm sorry to hear that you have encountered this issue. If you haven't done so already, please attempt the troubleshooting steps provided in the link below, in an effort to resolve the problem.

https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...

0 Likes
woodlouse
Helping Hand
Options
None of those worked for me, I'm afraid.
0 Likes
Donna2468
Apprentice
Options
None worked for me too
PrimaryKey
Journeyman
Options
I had that on my S22+. Samsung replaced the USB port under warranty. The service was brilliant as the engineer came to my home and fixed it in his van
0 Likes
woodlouse
Helping Hand
Options
I guess you don't live on the Isle of Wight then, like I do!
0 Likes
PrimaryKey
Journeyman
Options
Nope
woodlouse
Helping Hand
Options
🤣🤣
0 Likes