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Internet & Mobile Data Problems - [S25U]

(Topic created on: Wednesday)
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AFS-Reviews
Voyager
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I recently cleared Cache on my S25 Ultra using Recovery Mode
As shown below:

image
Recovery Mode - Samsung

And after the June Update, my internet and Mobile Data is much slower than it should be, somethings take forever to load and low quality or very short videos take half an hour to just load up at all, so are there any tips on what I can do to solve this?
5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
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both wifi and mobile data are slower? No provider connectivity issues?

AFS-Reviews
Voyager
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Not that I've heard of-
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Star_girl
Samsung Members Star ★
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Wiping cache partition should fix problems not make more. I don't believe the network connection is affected by performing wipe cache partition. There is something wrong either with the antenna, the software, or the network connection, whether you are using WiFi or mobile data is dodgy eventhough you are seeing they are ok on the notification bar.
Try to run phone diagnostic, the easier way to do this is by Using the Members App> Support> Phone diagnostics.
There is also a FAQ section that I hope will help you find how to fix the problem. Also try to find out the signal strength from you network provider website in your region or the WiFi strength, should also be on the network provider website.
Piper123
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Reset Network Settings

You will need to enter your WiFi passwords again
S24 Ultra
AFS-Reviews
Voyager
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I've tried this and unfortunately it is still slow after adding everything back. Thank's anyway for the help!
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