2 weeks ago
I downloaded the Smart Switch PC app from the Microsoft Store but I don't see any downgrade button. How can I downgrade my phone back to One UI 7?
Solved! Go to Solution.
2 weeks ago
The downgrade button finally appeared today. After connecting the phone give it a few seconds for it to show in Smart Switch.
2 weeks ago
@devsda: Before downgrading via the Smart Switch app on your computer, please head to the Samsung Members app on your phone > Settings > One UI Beta Programme status, and select 'Withdraw'. Following this step, head back to Smart Switch, and the downgrade option should be available.
Let me know if this helps.
2 weeks ago
I already did that but there’s still no downgrade button.
2 weeks ago
@devsda: What options are available to you if you tap the 3 dots in the top right corner of Smart Switch?
Also, if you head to Settings > About phone > Software information, what does it say under 'One UI version'?
2 weeks ago
Did you get the beta via Members app
2 weeks ago
Yes
2 weeks ago
2 weeks ago - last edited 2 weeks ago
2 weeks ago - last edited 2 weeks ago
I have the same problem, did withdraw as it should be done, left beta completely. Installed lastest version of Smart Switch on PC, lastest Samsung drivers and I'm not getting "Downgrade" button. Tried reseting PC, tried reinstalling the Smart Switch, tried reseting the phone to Factory reset, none of this helped. Thers no "Downgrade" button. Auto blocker is off as well. I mean this is the main thing that should be working once the beta is released.
2 weeks ago
I am on the same boat. I want to downgrade but there is no option to downgrade.