How do I downgrade from One UI 8 beta?

[devsda]

I downloaded the Smart Switch PC app from the Microsoft Store but I don't see any downgrade button. How can I downgrade my phone back to One UI 7?

[AndrewL]

@devsda: Before downgrading via the Smart Switch app on your computer, please head to the Samsung Members app on your phone > Settings > One UI Beta Programme status, and select 'Withdraw'. Following this step, head back to Smart Switch, and the downgrade option should be available. 

Let me know if this helps. 

[devsda]

I already did that but there’s still no downgrade button.

[AndrewL]

@devsda: What options are available to you if you tap the 3 dots in the top right corner of Smart Switch? 

Also, if you head to Settings > About phone > Software information, what does it say under 'One UI version'? 

[Tourbillon De La Vie]

Did you get the beta via Members app 

[devsda]

Yes

[devsda]

[johnz237]

Assuming you did a backup beforehand, as this was advised so you don't lose anything.

Seeing comments above, something is being missed—contact Samsung support directly and get support via phone.
https://www.samsung.com/uk/support/contact/

[Bayak]

I have the same problem, did withdraw as it should be done, left beta completely. Installed lastest version of Smart Switch on PC, lastest Samsung drivers and I'm not getting "Downgrade" button. Tried reseting PC, tried reinstalling the Smart Switch, tried reseting the phone to Factory reset, none of this helped. Thers no "Downgrade" button. Auto blocker is off as well. I mean this is the main thing that should be working once the beta is released. 

[nileshwagholikar]

I am on the same boat. I want to downgrade but there is no option to downgrade.