Google Message

[zoemike23]

Anybody else's Google message app not working? Mine keeps closing. I have updated it and restarted my phone. 

[johnz237 · Accepted solution]

Hi! Welcome to the Samsung Members!

All is working for me.
Have you tried settings > apps > messages > "force stop," then go to storage and clear the cache? Restart the device.

Since you've only said "not working," I'm giving general troubleshooting advice. If the above advice doesn't work, providing what the issue is/any error codes would be useful.

[zoemike23]

Hi, as I open the app and then go to write a message it goes straight to the home screen. I will try what you said now and see how if it works. Thank you.

[johnz237]

Keep updated 😊

[zoemike23]

All better now.. I followed what you said and it's working as it should. Thank you for your help 🙏🏻

[johnz237]

Great to hear! You're ever so welcome 🙏

Be sure to set as resolves- 3 dots next to solution