Extended unlock losing settings

[Cortiere]

Hi guys my 'extended unlock' keeps turning itself off. I set everything up, on-body detection, on, trusted locations, 2 home and work, trusted devices, watch6, buds, car. Then after a day or 2 it resets itself to all off. Is anyone else experiencing this?

[johnz237]

Hi! Warm welcome to the Samsung Members community!

I did some research and found this: https://eu.community.samsung.com/t5/galaxy-s23-series/quot-extend-unlock-quot-not-working-with-quot-...

The only solution I'm seeing is trying... "I just started having this problem too, but I think I may have resolved it. Go to Settings -> Extend Lock -> Trusted Places -> Add Trusted Place, then use your finger to move the red pin closer to your neighbor's house (basically, a little further outside your property line) and then tap "Select This Location."

Accuracy: Make sure your location settings are set to "High accuracy" to ensure precise location detection.

Check battery optimization:

Go to your phone's Settings > Battery > Battery optimization.

Ensure that the "Extend Unlock" app is not optimized to save battery, as this can sometimes interfere with its functionality.

This seems to be a common issue. It may be worth providing feedback to Samsung via the Members app.

[BandOfBrothers]

Hello 👋 @Cortiere 

Welcome to the Samsung Community Forum. 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

Feedback can be sent via the Samsung Members App and you then may receive a reply with further help. 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 

[SaltyWagyu]

"Go to your phone's Settings > Battery > Battery optimization." This section doesn't exist, did you reproduce this on a Samsung S25 before posting this?

I've also looked in Settings > Apps and Settings> Apps> Samsung App Settings, there is no such app called "Extend Unlock".

[johnz237]

I did not; I was just quoting posts from that forum.

If these features are no longer available or have been altered, it may be best to simply try a soft reboot by clicking the volume down and power keys simultaneously until the phone restarts.

[Cortiere]

BofB's, I will give it a try but I have to say I upgraded from the GS24U running beta, and I've had every GS or Gnote since the GS2 bar the uninspiring GS5, I can't remember when Extended Unlock first appeared but I have never had it lose its setting before.