Disappearing Folder

[CharlieHowes]

For years now I've had a folder on my home screen for my most used web pages.

I've not once had any problems, until I got the S25U, but now this folder keeps disappearing without trace. 

No idea what's causing the issue or why. 

Has anyone else had this happen? 

[johnz237]

Any more details? Was it a widget, a third-party app, etc.? Is this a folder you've made yourself an save web pages in?

[BandOfBrothers]

Hello 👋 @CharlieHowes 

Personally my phone is set up so I can save my most used pages into the quick access option in Samsung Internet App. 

I can't think of why your folder would go missing unless it's some sort of odd syncing issue 🤔

If i can be of any further help please don't hesitate to ask  😎 

[CharlieHowes]

Yeah it's a folder I'd made myself with, chrome, web pages saved to home and then dragged in.

[CharlieHowes]

I use chrome mate. I've always preferred it.

[davehorne]

I've either had folders disappear or the icons in the folders disappear.  

This happened when I created a Folder and placed links in that folder that I created in a browser.  Some companies that I frequently visit online, don't have an app and I'm forced to create an icon/link that is saved to the Home page and then dropped into a folder.
 
They might disappear when I switched Launchers of when I use Safe Mode.  When I return from Safe Mode or revert back to another Launcher, things don't always return.  

I also find that Smart Switch doesn't transfer those links either.

[CharlieHowes]

I've literally done nothing though. Folder was there & then it wasn't. Bizarre

[Rushie]

I have something similar, shortcuts from samsung Internet browser saved to a folder on my home screen. They randomly dissappear. Same thing happens to shared location shortcuts from Google maps. Never a problem on my s23, just when I moved to s25. Very annoying!