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WiFi issues

(Topic created on: 23-08-2024 05:02 PM)
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Sis24ultra
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I'm having issues when in the house on WiFi more times then enough when doing something my phone s24 ultra upto date won't open an app like sky sports and on Instagram won't load pictures up and it's like it's trying to find it I switch WiFi off and connects through data straight away then I put the Wi-Fi back on and it works fine it's doing it all the time in the morning when I come in from being out my wife and son both have iPhone's no problems whatsoever just seems to be mine anybody having the same issues any advice would pretty much appreciated 
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Robin999
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This could even be down to the apps themselves. If wifi is working normally for everything else, then I'd look towards those two apps. Try uninstalling and reinstalling them or reach out to the app developers. What about normal browsing...is that okay?
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Sis24ultra
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even opening this app before it wouldn't load and now it's ok again
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Robin999
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Intermittent issues are a headache aren't they.

Try the phone in Safe mode

To rule out any 3rd party apps or customisations that might be causing your issues please boot to Safe Mode.

To get to Safe Mode - Long press Power button, long press Power off icon, tap Safe mode icon. (When booted into Safe mode you may need to turn off flight mode as it sometimes enables itself). Monitor your devices behaviour. If the issue is fixed then you know it's one of your 3rd party apps or customisations that were the culprit. It's then up to you to determine which one by a process of elimination.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-safe-mode-on-samsung-galaxy-device/

https://www.samsung.com/ie/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/