Call issues

[Dany4l]

Hi guys was wondering if anyone was having an issue with calls. When calling i.e 0800 numbers why is the call going on 'hold' then it says 'call reteieved'? 

Have reset all settings including network settings? Have also cleared partition cache and phone cache.

Anyone give me any advice as the call also dropped once whilst talking to someone?!😑

[keith30]

Call your network provider.

[Dany4l]

Think it is just their phone calls. Was on a call to Amazon and had no issues. It must definitely be their side as even I called my family member, no issues!

[Piper123]

Sounds like your ear might be touching the screen where there are a number of buttons including popping a call on hold 😂

[Dany4l]

Nope, on speaker, dont put my phone to ear until someone picks up