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WIFI CONNECTION S24 ULTRA

(Topic created on: 21-03-2024 05:09 PM)
8266 Views
Kennam
First Poster
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There is something definitely wrong with this S24 Ultra regarding WiFi connection. I have a S24 Ultra, and too often now it tells me it can't connect to wifi. I clear the cache, turn off/on, do all the things the guides online tells me to do, but still it won't connect. Then all of a sudden it connects. A day or two later, same issue arise again. So what's wrong with this edition of Samsung mobile phones? There is most definitely something wrong, which is out of the users control or ability to fix. 

Others experience the same?? 

And please fix this Samsung!!! It's getting increasingly infuriating. 

Galaxy S24 Ultra  

7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
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I'm sorry to hear your experiencing Wi-Fi stability issues @Kennam 

Does this happen no matter which Wi-Fi you connect to ?

If a particular one then if it's home Wi-Fi then if you haven't already try changing the channel on your router. 

If your able split the frequencies in the router and connect to 2.4GHz and then 5GHz to see if that helps at all. 

In my own personal usage I haven't experienced this stability issue. However, this in no way dismisses your own experience. 

Perhaps send feedback via your Samsung Members App too so the right department of Samsung can look into this. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Piper123
Samsung Members Star ★
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Hey there

A small number of users have reported a similar issue. For myself I'm not having this issue thankfully.

For those who have fred back previously, it appeared to be an issue with their router settings and not the S24 Ultra.
S24 Ultra
HootleTootle
Voyager
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No problems here, even WiFi 7 is solid as a rock. Which is pretty amazing considering how new WiFi 7 is.
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Members_ZK6pIbR
First Poster
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I sent my samsung s24 back and got my new one today as I was having same issue, 1 day internet worked through mobile data then stopped, now my replacement doesn't connect at all to internet on mobile data, I'm furious, is it a fault of the fone or Vodafone network? I went to Vodafone shop last week, no help what so ever

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JRD91
First Poster
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S24 ultra, non of my apps load when connected to 5ghz WiFi network! Absolutely useless and very frustrating!!
shey851
Apprentice
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It's an increasingly frustrating problem for me. I have a very fast network in my home, but my samsung ultra frequently drops in internet .. so message reads you are connected to WiFi without Internet!
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shey851
Apprentice
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My wife's older Galaxy works fine on the network, so it's not the wifi it's the problem of the 24Ultra
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