Whybis the latest security update not downloading?

[smiffy72]

Just trued to update my phone but latest update not downloading.

Anyone got any ideas?

[NaughtyButNice69]

If ur trying to download over mobile network make sure auto download is set to wifi and mobile data not just wifi.

[smiffy72]

Thanks's it's over wifi

[johnz237]

Hi! Welcome to the samsung members community.

More context?
Not downloading in terms of not showing up, giving an error etc?

If the updates showing, id suggest booting into safe mode and trying again

power off the phone, then while turning it back on, press and hold the Volume Down button until the Samsung logo appears and then hold it until Safe Mode appears in the lower-left corner

https://www.samsung.com/us/support/answer/ANS10003495/

[GothicEmma]

Ive not had an update since February. What are samsung playing at, still no lockstar either

[JAMES4578]

@smiffy72 Does there not appear to  be any issue with the internet  connection and you have sufficient charge (best to have around 50% ) on your Device.  Before trying Safe Mode an idea to reset the Network Connections, General Management-Reset and Reboot.

[smiffy72]

Nothing downloaded in 30mins. Reset the wifi and still nothing. It jas timed out once saying networke error. Never experienced this before

[smiffy72]

Same happened on work issued handset.

[wiggie01]

Is it because you are on WiFi calling so it won't download and using it for network

[smiffy72]

That's never caused issues before