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White dot under the main camera lens

(Topic created on: 14-02-2024 08:34 PM)
6218 Views
Adi0
Big Cheese
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Hi,

 

So I've had camera protectors since day one and just today I've noticed that I have a white dot, a peck of dust or something beneath the main camera's protective glass. I don't know how it got there, it's probably a factory mistake. I've touched it, tried to feel it, it's not a scratch, I've watched it through different angels and it's beneath the glass. I'm gonna send it to service so they remove it. It's cosmetics, doesn't disrupt the camera's normal function. S24 Ultra, pre-order.

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Thanks on the help! S24 Ultra owner.
15 REPLIES 15
Adi0
Big Cheese
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I went to Samsung service center today and they opened my phone and removed it! 

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Thanks on the help! S24 Ultra owner.
Playmak3r
Pioneer
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I'm glad you got it sorted
WBENSTOCK
Voyager
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I have 2 white marks on my flip 5 camera lens only visable under light I took it to a Samsung shop a Samsung engineer said it was under lens
Abdullah19
First Poster
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I bought few days ago i have exactly same dot on same specific area in the main lens . 

Adi0
Big Cheese
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I've had my phone opened twice and third time had whole back glass replaced but still there's specs of white dust... 

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Thanks on the help! S24 Ultra owner.
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walledGarden403
First Poster
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Hi @Adi0 , Is ur issue fixed or not?

I bought a S24 FE this month, and same issue with that also. I immediately reported it to the customer support... they said they will clean it and give, but if other users have the same issue then it might be a manufacturing defect.

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