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What is this

(Topic created on: 12-06-2024 07:15 PM)
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haywardjam91
Apprentice
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Hi 

Sorry If this has been answered but I don't even know what to search to work it out but can someone please tell me what this is and how to get rid of it, it's been on my phone ever since I have got it and it's annoying.

Thanks in advance 

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10 REPLIES 10
TarantuLuke
Navigator
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Where does it show up? It looks like an browser/in app ad
smg1
Troubleshooter
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Press your finger on it and a menu might appear. I'd it does see what options appear. Hopefully you can remove it.

Look for any apps you don't recognise and remove them
haywardjam91
Apprentice
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It appears on various websites once I open them on chrome
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haywardjam91
Apprentice
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Have tried that nothing happens I will have a look around my phone and see if I can spot anything thank you :smiling-face:
TarantuLuke
Navigator
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So it's a popup ad. You can block them with all kinds of ad blocker. I personally use Adguard, it's paid, around £25-30 per year for 3 devices, but i think it's one of the best. It can block ads, cookies notifications etc1718227763008.jpg
smg1
Troubleshooter
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Clear the storage and cache if any browser you use too. Just incase some website has dropped some ***** on your phone.

Bur a very close look at apps you don't recognise should do the trick....or any you have installed just before you noticed this
haywardjam91
Apprentice
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Clearing everything seems to have worked thank you so much been meaning to get rid of that for bloody ages 😂 really appreciate your help 😊
haywardjam91
Apprentice
Options
Thank I shall have a look the ad blocker now and get it installed 😊 thank you for your help 😊