Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Vivid display gone after today's update - UK

(Topic created on: 4 weeks ago)
448 Views
Char93
Pioneer
Options
Just updated to the latest software pushed out today, installed and restarted now all the colours have dulled down. Even on highest 'vividness' setting. 

Switching between the 3 makes no changes.

Has this happened to anyone else? 
0 Likes

1 Solution


Accepted Solutions
Solution
Char93
Pioneer
Options
No, but I have got it back.

Restarted the phone, no joy.

Switched to natural and back to vivid which didn't change the look at all.

Restarted in natural then put back into vivid and it went back how it was before the update.

Very strange but seems fine now

View solution in context

0 Likes
11 REPLIES 11
Robin999
Black Belt 
Options
After any update it is advisable to wipe phones cache partition

You will need to plug into a working device or pc/laptop.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
0 Likes
TechZilla
Troubleshooter
Options
Do you have adaptive colour tone switched on?
One-Piece
First Poster
Options
Did you fix this?
BandOfBrothers
Samsung Members Star ★★
Options

Hi @Char93 

Did any replies help at all 🤔 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Char93
Pioneer
Options
Yes.
0 Likes
Solution
Char93
Pioneer
Options
No, but I have got it back.

Restarted the phone, no joy.

Switched to natural and back to vivid which didn't change the look at all.

Restarted in natural then put back into vivid and it went back how it was before the update.

Very strange but seems fine now
0 Likes
TechZilla
Troubleshooter
Options
If you switch this off you can manually control the vivid settings, they only appear when you switch off adaptive colour tone
0 Likes
Char93
Pioneer
Options
Sorry, I was thinking of something else! No didn't have this on, never do. Thank you
0 Likes
andynolan
Pioneer
Options
I also noticed this change after latest update. Suddenly went really dull. Changed brightness level a few times and seems to be OK now. Really not happy with this phone. I've never had to change so many setting on any phone than this one.