Video playback muted in gallery on start

[kpap89]

Hello.

I noticed that all of videos in samsung gallery is muted, when I turn up volume than can I hear the video.

I was try to set something in options in gallery and in sound assistant, but there's no option.

Does someone have a similar problem?

[Joeeye]

It's been like that for many years so I wouldn't call that a problem or out of the ordinary.

[VZsuckasz]

That frankly is a stupid answer. Doors have been blowing out on Boeing planes for years so I wouldn't call that a problem or out of the ordinary. Does that sound like a smart answer? Maybe it's not out of the ordinary but it's stupid and maybe they should fix the problem? The logic of today's generation makes no sense. 

[Joeeye]

What makes no sense is how you relate a software choice to doors blowing out of Boeing aeroplanes. You might want to check in with reality some time.

[Lotta2]

Yes I have and tried same as you, it's enjoying to be honest.

Would prefer to have sound from start.

Hope some upgrade is on it's way.

[Kls1994]

I have had my S23 Ultra since Feb 23 and it only started doing this today. Why didn't it do it before if it's been like this for awhile. Had my son check his videos in his Samsung gallery app and his just play, with volume, like mine did before today. Called Samsung and they said it was in the update this month and sent me an article from July 2020 when it actually was In an update. I'm so annoyed!