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Video Call Effects not available on S24+ UI One 6.1 Android 14 (toggle switch is missing in the menu)

(Topic created on: 31-05-2024 06:00 PM)
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GREMIH
Explorer
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Hi. 

Video Call Effects function does not work on S24+ UI One 6.1 Android 14 (Settings - Advanced features - Video call effects). There's no toggle switch to turn the function on (see the attached screenshot). Is this a bug?

It seems all is set up properly (see the attached screenshot) but in the none of the selected apps the blurred background or a selected background does not apply. Nothing happen since the function is obviously deactivated by default and I can't turn it on since there's no toggle switch in the menu to do so! In the video calls in all the selected apps (Meet, Messenger, Zoom) a see my original background - I can only blur or change it via the app's settings during the call itself. So, the phone's Advanced Video Call Effect function does not force the selected apps to apply the blurred or selected background as set in the phone's settings menu.   

In my the other Galaxy devices (S10e & Tab S9+) the toggle switch is present & the function works properly (eg the phone enforces eg. Meet to blur the background during the video call).

Anybody else with the same issue? 🤔  With no toggle switch for activating / deactivating "Video call effects" feature in the "Advanced features" menu in Galaxy S24+ phone's Settings.

Best regards, 

Greg

image_2024-02-04_12-05-05-477.jpgimage_2024-02-04_12-05-05-476.jpg

 

43 REPLIES 43
GGT
First Poster
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The video call effects menu was moved after the latest update. Its now in the quick settings menu. WHEN IN a VIDEO CALL, swipe down twice from the top of the screen or swipe down with two fingers. Then  you will see "Video call effects" option at the very top.

 

GGT_0-1712781188446.png

 

greatsouth
First Poster
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Also missing in my s23 ultra
MackyMeee
First Poster
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During video calls, just fully swipe down the notification panel and the video call effects will be shown on the upper most part of the notification toggles.

I hope this helps.

 

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Members_Q2RqhGn
First Poster
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Worked for me! During a video, swiped notification bar twice, then video call effects appeared on the top left 😊

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Yvey
First Poster
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The solution is....while in video call swipe down on screen...look at the top of the screen you will see 'video call effects' press and it will bring up a small menu where you can disable it. I have Samsung S21.
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ChoiCho
Student
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same here after I updated latest version android all my video calls background are blur. such as watsapp and kakaotalk... and there is no menu to turn off.. I think it's bug

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ChoiCho
Student
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same here after I updated latest version android all my video calls background are blur. such as watsapp and kakaotalk... and there is no menu to turn off. I think it's bug

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ChoiCho
Student
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same here

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ChoiCho
Student
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I am using s21 it's same with latest update.

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Wasef Mahmud
First Poster
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I'm having the same exact issue. A pop up appeared on top, from which I chose to blur my video call, now, I can't turn it off whatsoever.

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