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Video Call Effects not available on S24+ UI One 6.1 Android 14 (toggle switch is missing in the menu)

(Topic created on: 04-02-2024 11:24 AM)
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GREMIH
Explorer
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Hi. 

Video Call Effects function does not work on S24+ UI One 6.1 Android 14 (Settings - Advanced features - Video call effects). There's no toggle switch to turn the function on (see the attached screenshot). Is this a bug?

It seems all is set up properly (see the attached screenshot) but in the none of the selected apps the blurred background or a selected background does not apply. Nothing happen since the function is obviously deactivated by default and I can't turn it on since there's no toggle switch in the menu to do so! In the video calls in all the selected apps (Meet, Messenger, Zoom) a see my original background - I can only blur or change it via the app's settings during the call itself. So, the phone's Advanced Video Call Effect function does not force the selected apps to apply the blurred or selected background as set in the phone's settings menu.   

In my the other Galaxy devices (S10e & Tab S9+) the toggle switch is present & the function works properly (eg the phone enforces eg. Meet to blur the background during the video call).

Anybody else with the same issue? 🤔  With no toggle switch for activating / deactivating "Video call effects" feature in the "Advanced features" menu in Galaxy S24+ phone's Settings.

Best regards, 

Greg

image_2024-02-04_12-05-05-477.jpgimage_2024-02-04_12-05-05-476.jpg

 

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43 REPLIES 43
Diane H
First Poster
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This does NOT work for me.  When I open my contact and choose someone to video call there is NO Video Icon.  I can launch what's app to do a video call BUT....if the person is not on my What app list, it sends a link to join BUT....my contacts do NOT want to press the link.  They are afraid it might be compromised.  I want the old Video icon to be on the contact5 info like it used to be.  I am so frustrated with this.  Can you help me"?  I already called Verizon numerous times but they cannot

help me.  The last person I spoke to tried for 1.5 hours!

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Diane H
First Poster
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I have No Video icon when I open my contacts to make a video call.;  No one wants to join Meet or what's app.  They are all afraid of getting a virus! Can I just get back the original video icon that came with my S21 Ultra?

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schroef
Navigator
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Where do you get that from? It's an app provides feature, if supported. For instance Google Meet, fb messenger, Whatsapp support. You can show it by pulling down twice. First time is notifications center. Then pull again and you see the video sett.

 

A network provider only des what the word states. Providing a network, either cellular or data

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schroef
Navigator
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Those are video call effects from advance settings > video effects.

 

Pull down twice and you'll find it.

 

Ps you state you don't mean video effects, but do state the advanced video e_evts?! Those are the same

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