Unable to connect to some public WIFI?

[GusB]

This isn't just for the S24 but unsure where to post, my current experience is with S24 U...

Seems I cannot connect to some public WiFi networks and unclear why, maybe it's a setting?

As an example, I was recently on a plane with a dedicated WiFi network to stream movies etc... the instructions were simple, but my phone just would not connect...

Tried with my work iPhone... no issues. The person Infront of me was using android so don't believe it's a strict iOS Vs android thing...

Any technical experts out there with some ideas? I looked through all the settings but I can't see anything relevant... 

S24 Ultra wouldn't not accept 

iPhone connects no problem

I deleted the saved network to try fresh, restarted etc etc 

I have seen this before with other public WiFi....

[Reylob]

Hi @GusB

This is a difficult one to troubleshoot because you will need to be in the same airline. Does it connect fine to other public Wi-Fi networks? The S24U supports Wi-Fi 7 and its module might have some issues talking to old technology.

You could check these settings:

To get the "Connectivity labs" menu you may net tap a few times "Intelligent Wi-Fi"

Settings -> Connections -> WiFi -> three dots settings -> Intelligent Wi-Fi -> Connectivity labs ->

Scroll down to Wi-Fi 7 mode, toggle off.

Settings -> Connections -> WiFi -> three dots settings -> Intelligent Wi-Fi -> Connectivity labs -> Wi-Fi developers options -> WiFi and network diagnosis -> Network diagnosis(tab) has some network test that might give you an indication of what is failing.

On Settings -> Security and privacy -> More security settings -> Secure Wi-Fi. It could be causing issues, check settings for denying access.

[Obsydian]

It is not just the S24, even with my ZFOLD4 over the past 2 months I find I just ca not connect to some new and old public WiFi...

[Juli3n]

And I'm assuming clicking always connect doesn't connect then?

[GusB]

Correct, it doesn't connect

[Karen_63]

Hi gus,

I've also got an S24 Ultra and last week I started getting the very same message on my phone as on yours. Were you able to sort it out? I'm still trying and getting nowhere 

[GusB]

I think it might be this...did you do anything with the DNS?

[Karen_63]

Hi,

Mine is set to automatic. What should it be set at? I started having a problem after the last system update 

[GusB]

Well ..it should be automatic really, but can try turning it off to see if it helps to start with...

[Karen_63]

I will try that tomorrow at work. Thank you for the help, you've been most kind 😊