THERE IS NO FIX FOR S24 ULTRA DISPLAY. IT'S HOW IT'S INTENDED TO BE

[X9ASM]

Just spoke to technical team.

And they have confrimed Samsung has intentionally made the display look washed out and less vibrant. 

So for everyone waiting for a software update / patch to fix this... There won't be one 

[DanyAlv]

I don't think I needs a press conference from corporate but those in charge of the dev team software and hardware on Samsung , patience is key.

[DanyAlv]

That's what will happen. People here are losing their minds about this in my opinion minor issue.

Far more pressing and no body talks about is antena reception. Is really bad. But I am mostly hooked to wifi so I can live with it.

[adamlee]

How about you help us instead... I've sent feedback regarding my issues twice last month. Never had replies. Just ignored. Status bar icons no longer have burn in prevention on one UI 6 🤬🤬🤬🤬🤬🤬 IT'S BEEN 4 MONTHS...

[AntS]

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@adamlee wrote:
How about you help us instead... I've sent feedback regarding my issues twice last month. Never had replies. Just ignored. Status bar icons no longer have burn in prevention on one UI 6 🤬🤬🤬🤬🤬🤬 IT'S BEEN 4 MONTHS...

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I don't want derail the topic, but...

From one of our recent Tech Briefs:

“The Pixel Shifting function for preventing display burn-in phenomenon will be added through SW update version. The One UI 6.0 SW version recently released does not have a Pixel Shifting function for preventing display burn-in phenomenon currently, but it will be applied to SW update version in order by model... Please update with the latest SW version when it is available through FOTA.”

In other words, a fix is on the way.

[adamlee]

Thank the gods 🙏 hopefully next week.

[MakeSomeSpace]

AND WHY THEY PUT 2 OPTIONS THERE IF VIVID IS NOT WORKING ??????

[Joshua382]

• email the ceo office, it's our only chance! https://www.samsung.com/us/support/contact/email-the-ceo/

[Haytch]

I recieved the same response too. Really disappointed in Samsung. Not happy with these bland display almost black and white dull colours

[Members_cL6otUC]

I would return no matter what

I am in exact same position with my 14 days windows coming close, 

there is no way I look at this screen every single day and pretend this is how they intended to be because it is so embarrassing and very costly for them to admit this is a serious fault, 

if this doesn't get fixed in the next two days I will return mine, 

does anyone know how to request return under 14 days promise?

because I can't see that option when I go to contact Samsung, nor it is under my order, I hope I could return , seriously so unhappy about this specially which I hold my beautiful Note 9 and see the color contract and depth are far far better than this phone, suggesting there is a serious fault with display. 

if they don't fix this no one will buy S24 ultra no matter how they want to dress it as being meant to look like that.

the color is washed out, pale, so unnatural and most importantly the vivid option against natural (under display option) does absolutely nothing zero change to the color, while other models shows a visible change, this is serious fault and the one that need to be admitted by Samsung, 

at the moment I am a very unhappy customer and I hope Samsung can change it because I love Samsung since 2011 my galaxy S2 , 

I hope CEO read this comments and start realising they need to do something about this rather than hiding behind the bush

come on, you paid lots of money for this and you deserve respect and performance, this display is totally wrong to me.

Samsung have 3 days to fix this or I will return this phone 

everyone else with this problem should do the same, no reason to keep this phone, unless it is fixed

good luck everyone and please share your ideas

thanks very much

[X9ASM]

Very well said.. If it ain't broke why fix it? Everyone was happy with vivid and natural options on previous phones. Now it's just horrible and dull and so washed out. Makes me sick looking at this display. There was no mention of this during the unpacked event. If they said they have toned down the colours to make it more natural. I would never have purchased this phone. I feel like I've been scammed.