TERRIBLE RECEPTION on S24 with AT&T

[Evan E]

Okay, before I throw this phone in the trash and get an Apple- I need to know I'm not doing something wrong. I had an A54, and would be riding in the car with my family, everybody's using their devices and talking, browsing, etc. and my phone was basically a paper weight. Hardly ever any data, and had to park in a shopping center to keep a cell signal. 

So I switched to an S24, after nearly a year of frustration. I'm having the exact same problem. In places where EVERYBODY has reception, my phone doesn't. But here's the kicker- it ALWAYS tells me I have 4 or 5 bars. But people constantly tell me I'm cutting out, there's loud interference and feedback, etc. The same stuff as my A54. WHAT IS WRONG WITH THESE PHONES?? I'm paying for a service, I just want it to work!!!!!

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

Sorry to hear of your issues.

You may, however, be better off posting in the US forum to get better support for your issues.

[Anonymous User]

❤ok

[BandOfBrothers]

Hi @Evan E 

I'm wondering if it could be your sim card at issue which can be replaced via a sim swap by your network.