Still no update on my S24 Ultra

[Ivkeeee]

I still havent gotten the update on my device... and even the S23 series has gotten it now. I received regular updates up until now, im checking everyday but still nothing. Does anyone else have this issue?

Im in Europe/Serbia. Phone was bought at a dealer not tied to any provider.

Someone said its due service provider software version, mine is

saomc_sm-s928b_owo_cho_14_0007cho/cho

Idk what to do now im mad at this point. 😅

[johnz237]

Hi! Welcome to the Samsung Members community!

Your provided code shows the region as Chile (CHO).

Because your phone isn't in that region, you won't get the update. Samsung devices are region-locked.

There's not much you can do about that.

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

As you are using a device out of region, please connect your device to a computer and see if you can download the update via Smartswitch.

Failing that....... you may be struggling unless you pop to Chile. Maybe try a different sim?

[Ivkeeee]

Thank you, would me using vpn work if smartswitch doesnt do the job? Or do i need to somehow force update it.

[johnz237]

Vpn woudnt work to my understanding

[Ivkeeee]

I can confirm it does not work, and it also doesnt work through smartswitch.. coocked.

[sdmf74]

For everyone else that isn't getting an update that rolled out try disabling or pausing "Play Protect" then check for updates. PP is blocking OTA updates!