20-01-2024 11:31 AM
Good morning.
I am waiting for my S24 to arrive next week. My question is what is the way to do the switch properly between Samsung phones. I don´t know when to swipe the sims between the phones and do the smart switch process. Is before doing the smart switch, or after?
20-01-2024 11:38 AM - last edited 20-01-2024 11:39 AM
20-01-2024 11:41 AM
20-01-2024 12:18 PM
20-01-2024 01:11 PM
Hi, @orreaga, and congratulations on your new S24! In addition to what has been advised, the following two guides should act as a very helpful resource:
https://www.samsung.com/uk/support/mobile-devices/how-to-back-up-or-restore-whatsapp-data/
and
https://www.samsung.com/uk/apps/smart-switch/
Please let us know what you think of your brilliant new phone - when you've had a chance to set it up, of course. 😊
20-01-2024 02:05 PM
Personally I back up to Samsung Cloud and then use that back up when setting up the new phone.
I use Dropbox for my photos.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-01-2024 03:43 PM
20-01-2024 04:37 PM
Whilst Smart Switch is usually fine (though would also suggest to to do is via cable) a few Members have had issues in the past and prefer a fresh install (obviously ensure you have the necessary backups).
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.