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Shutting down S24 Ultra

(Topic created on: 28-02-2024 05:37 PM)
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akam1212
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My Galaxy S24 Ultra phone has been in this state for almost 10 minutes, nothing works, neither turns off nor turns on, does anyone know what I should do?

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1 Solution


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Solution
steve0
Voyager
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you could try a  reboot in cases where  the phone is frozen 

 press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it

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8 REPLIES 8
akam1212
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<<<20240228_173455_1000029885_1709141697.jpg
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Solution
steve0
Voyager
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you could try a  reboot in cases where  the phone is frozen 

 press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it

akam1212
Pioneer
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Thanks, problem solved, but why is this happening?
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steve0
Voyager
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how often is it happening.

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davehorne
Troubleshooter
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It could be updating. 

Watch4 Classic
Galaxy S24 Ultra / 512 GB / Microsoft Launcher / Spigen Thin Fit case
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DIYer
First Poster
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If you dropped it in water, I suggest you buy a new phone. If you do buy new one it's illegal for the supplier to transfer your data, (if it's recoverable), the only place that will transfer data is Curry's, but only if you buy a phone from them.
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DIYer
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I had a similar problem after I dropped my phone in water, tried everything you've been told, ended up buying a new, secondhand phone from a shop and never looked back.
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Piper123
Samsung Members Star ★
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Really? Illegal?

Mmmmmmm
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