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Scrolling moving the wrong way.

(Topic created on: 28-01-2024 01:22 AM)
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Xofttam
Explorer
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Anyone else experiencing this? When I scroll on my S24 Ultra it finishes 70% of the time by scrolling back the other way ever so slightly. If I scroll up it then scrolls down before stopping a tiny bit. If I scroll down it scrolls up a tiny bit before it stops. It's very frustrating while trying to read content and very jarring. This happens anywhere in the middle of content not just when I would reach the end of a page and there is nothing left to scroll. 
15 REPLIES 15
BandOfBrothers
Samsung Members Star ★★
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Does this happen all the time @Xofttam  ?

Which Internet app are you using may I ask ?

I use the Samsung Internet App and find this does nkt happen on my phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Xofttam
Explorer
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Yep, all the time, no matter what app. I've noticed it only happens though when I keep my finger on the screen and do a small scroll, rather than a flick and release my finger. (sounds kinda odd I know 😅) it's almost like the phone scrolls too far then realises my finger has stopped suddenly and it has to scroll back the other way to go back to my finger. I'm trying to do very small flicks now and take my finger off so it only scrolls a tiny bit but my finger is off the screen. I probably just need to get used to it.
Aluis92
Journeyman
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Same happening with my device (s24 ultra). Sometimes it also registers the scroll as a click. Really annoying.

mmotti
Pioneer
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@Aluis92 I'm having this same issue.
Frankie12177
Explorer
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Yes I thought I was the only one this is so annoying we have to let Samsung know this this is so frustrating!

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Frankie12177
Explorer
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I thought I was the only one experience in this it's as if the phone has a mind of its own while I'm scrolling down sometimes a page will pop up as if I clicked it when I didn't also when you're scrolling down a page on any app this is sometimes it will kick back up just a little bit as if you will scrolling upward just a little something is definitely off

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Frankie12177
Explorer
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You are 100% correct especially on Facebook it is so annoying scrolling through Facebook and all sudden one of the pop-ups swiping to the screen and you know you didn't click anything this has been happening to me as well

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Frankie12177
Explorer
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This happens with all apps and it's p***ing me off!it's annoying ! I see I'm. It the only one that has this issue I'm actually on the phone with Sammy now but I doubt it will help 

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Aluis92
Journeyman
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I have decided to ask for a replacement. I sent it Tuesday last week but still waiting for any kind of confirmation on the replacement status. The issues are very frustrating and have problems with spen as well, which is the main why I bought the phone. Hope the send another one soon as I am not getting updates about the actual status from exertis (company responsible for Samsung cx care in Ireland)