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Samsung Internet browser video

(Topic created on: 30-06-2024 12:10 PM)
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SlowLife
Apprentice
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Does anyone have issues with Samsung Internet browser not playing videos or taking about 1 min to start a video? It won't matter where I go youtube, tiktok, bing, x, it takes like 1 minute tonload that video or to start playing it, or it won't play at all. Same goes on the YouTube app,image freezes and audio start playing. Weird thing is that these stuff doesn't happen on my Samsung tab s9 plus.
Thanks.
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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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I'm not experiencing these issues at all but I appreciate that you are @SlowLife 

What troubleshooting steps have you taken thus far  ?

i.e clearing the apps in question cache and data or the more broad sworded option of clearing the phone's System Partition Cache Files Section. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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SlowLife
Apprentice
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I have tried various troubleshooting steps, including clearing the app's cache and data, clearing the data and cache of all apps on my device, and even performing a factory reset. Unfortunately, the issue persists after the last update. I am hopeful that the upcoming update may resolve this problem.
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keith30
GrandMaster
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Have you updated the app recently, I had an Samsung Internet browser update yesterday from the Galaxy Store for my S22ultra. It may need updating
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GoanGeek
Samsung Members Star ★
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Couple of things to try.

1. Reset Samsung Internet settings if available.

2. Clear it's cache.


3. Reset all settings under reset.
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Helio DelSol
First Poster
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Open the samsung internet app, Go to settings, Uninstall updates.

You'll be using a little older version of samsung internet, but everything plays  fine.

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