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Samsung Health not working

(Topic created on: 18-02-2024 09:27 AM)
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TheDenny
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Yesterday I planned to do my 100 000 steps challenge for the second time . 

Fortunately I completed it but Samsung Health doesn't record my highest step count compared to last time. 

Also my badge of honour is only 40 000 steps.

My S10Plus never let me down last time.

But I think it is because of an Samsung Health update which messed up the way they let the customer record their health achievements.

Anyone else had the same issue

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19 REPLIES 19
TheDenny
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Can't believe it, I just got an update 😂😂😂😂1708251573112.jpg
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Reylob
Samsung Members Star ★
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Hi @TheDenny 

Did you check the setting for steps on the Health app?

If you open the app, touch the Step section, tap the three vertical dots, Select step data to show, and check that All steps is selected.

The other thing to check is that the app is Sync with Samsung Cloud, On the app settings check that it is toggle on.


Technology enthusiast, but not related to any technological company.
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Reylob
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I must say that is a lot of steps. It just had to count them. 🤣


Technology enthusiast, but not related to any technological company.
TheDenny
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I recommend this great challenge to everyone 👍
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-Robot-
Samsung Members Star ★
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How do you do 100 000 steps? I have done 36 000 steps, I was broken, my feet hurt, needed a good nights rest to feel my feet again

It wasn't a challenge, I was just exploring
San Francisco for the first time and like walking when exploring
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TheDenny
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Thank you for your message.

Yes, I already have all the above settings on. I am a fan of Samsung Health but favour the S10plus more as it had an accurate built in heart sensor, that also measured stress and body water rate. I am not a fan of wearing smart watches, which now has these features built into it, as I like a traditional proper watch, instead of more Bluetooth pulsating the body unnecessarily 😂
Reylob
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I have done over 54 500 steps, but 100K seems a very demanding one.


Technology enthusiast, but not related to any technological company.
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TheDenny
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I understand your experience but do recommend you to challenge your body and mind to achieve 100000 step challenge as it isn't impossible but possible. I feel in today's lifestyle, so many have created a limited body and mind and it is up to us all to experience our true abilities and powers 🙌🏻
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TheDenny
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Just leave your home at 4am and in 12 to 14 hours (worst case) you will have achieved so much experience about your body and mind that you can utilise going forward in your great life 🥳
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