Samsung galaxy s24 ultra crashing

[josephSabo]

Hi. I have a problem which is really annoying. The apps on my s24 ultra 12/512gb are just crashing or not displaying the bottom of the screen. Example I am booking flight and I cannot find the book it option because the bottom of the screen completely disappear and white. 

The phone is brand new I.guess just the apps are not compatible or something. 

Ant tips? 

Mention: all apps are up to date

[Piper123]

Hi there

Did you copy your old device across via SmartSwitch? If so then recommend you perform a Wipe Partition Cache on your device to clear out any temporary cached files.

Some on here recommend a clean install (of apps) and use of a 3rd party to save pics and videos etc. You can also back up SMS and WhatsApp individually.

[Happy Feet]

No tips but def having same prob with apps closing, gaming, even kohls app just crashes. Loading web pages are unbelievably slow and often end in error. 

it's so often & Frustrating I'm ready to look into return, exchange, warranty solutions. 

[Reylob]

Hi @josephSabo 

Did you try clearing the cache partition? If no, I would give it a try.

In this support page, Samsung explains how to clear cache on the device. 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[Reylob]

I cannot comment on all the problems you are having, but the Samsung account page has been overwhelm recently.

I could not see my orders and I am able to see them now. I assume that when orders begin to slow down, those pages will be more responsive.

[DrMips]

I had a similar problem on my Fold 4, which is one of the reasons I got rid of it. When I transferred everything to my old S23 Ultra I still had the same problem. It turned out that (in display settings) I had my screen zoom really small and my font size really big to compensate. As soon as I set both back to default settings my problems went away.

[Members_pTJ0ZNv]

samsung will remove this discussion for telling the truth

[StangerGT]

Try using Game Booster and use Battery Saver mode. I haven't had my game crash since I switched to that. 

[theraymund]

I'm having the same problem. Even when sending a basic text. Any solutions?

[Happy Feet]

I started a return on my phone bc I was still within the time limit and like magic,  I haven't had a problem since. Maybe try restarting or check for update. A lot of people said smart switch was the problem and I did uninstall and reinstall 1 app just in case but the return submission seemed to have magical powers and it gave me an extra 2 weeks with the phone.  That was enough time to see it was corrected. I kept it.  Good luck!!