17-01-2024 07:08 PM
Hi All.
Perhaps use this thread to share with others on the Samsung Community Forum which of the model's of Samsung Galaxy s²⁴ Series model you've chosen.
Please include the colour and internal storage capacity you've opted for.
Any supplied dates for despatch / delivery.
And any promotional items you've bagged for Pre ordering your new phone.
Enjoy the journey ✨️
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-01-2024 07:46 AM
25-01-2024 09:48 AM
That's horrible, I honestly feel that with my live chat experiences, this year has been an actual mess for the S24 pre-orders because everywhere you look you get a different response. Seems I got lucky and it's coming today but they shouldn't have mailed that to you if they can't fulfil that promise.
25-01-2024 10:27 AM
yeah i agree...They sent me a mail this morning saying that its now delayed to 08/02. Should have just bought the 512 GB instead of the 1 tb
25-01-2024 11:17 AM
Have some of you been told that you're going to have a leg amputated or have you simply heard that your new mobile phone delivery has being put back a few days? The use of the words 'cruel' and 'horrible' is frankly pathetic.
25-01-2024 11:42 AM - last edited 30-01-2024 08:50 AM
25-01-2024 11:51 AM
Hi guys,
Please keep it friendly, respectful, and understanding of each other here.
25-01-2024 11:56 AM
I’ve cancelled my order for the 1TB model. 19/02 is too long to wait. Ordered 512gb grey for delivery tomorrow (hopefully). Lost out on the £50 voucher and free case\screen protector and ended up paying slightly more but wanted it sooner rather than later. Samsung chat is a joke. Will be doing an official complaint after I’ve received the phone.
25-01-2024 12:43 PM
I wouldn't hold your breath on getting the 512Gb by tomorrow, as I ordered mine on the 18th for delivery today and it has been pushed back to the 9th Feb. 4 times I've waited in the live chat queue from position 170+, only to have the conversation closed as soon as I hit the front of the queue. Frustrated doesn't come close!!
25-01-2024 12:50 PM
Don’t get me started on their abysmal chat service. Order has progressed to confirmed so fingers crossed. Will keep you all updated. If this gets pushed back into Feb then will be cancelling again.
25-01-2024 12:53 PM
Mines been at confirmed since the 19th Jan!!